“One of the best holidays we've ever had. We now realise that the cruise companies have a lot to deal with to ensure traveller satisfaction, and Mother Nature can affect things. Our weather forecast wasn't too good before we sailed, but we then had sunny and warm weather throughout the cruise, and beyond. Cruise staff, in all parts of the boat were attentive and pleasant, fellow travellers friendly and good fun, and our cruise and rail managers guided us carefully, ensuring all connections were met, and did so in a friendly, informative manner. The Rhine water was very high, and did affect one stop, so rainfall will always be a big factor to consider. But we fully intend to travel with Great Rail Journeys in future.
“The train tour itself was amazing and memorable. I just wish our tour manager used any of the languages in their bio that would’ve helped the group or people that didn’t speak that language. I also wish we were informed if sending your luggage ahead was an option. Lastly, I would’ve preferred the hotel in some places to have been closer to the train station if we didn’t have a shuttle. But the trains were lovely.
“The experience was very good but the main food courses and waitress service in the 4* hotel was not what we expected.
Katie Leigh our tour guide made up for that disappointment.